FAQ’s

Most frequently asked questions

Shopping Basics

We charge a flat fee for shipping (€3.95) on all orders. Once received, you have 30-days to return any unused items.

Shipping is available in the E.U and the U.K. We plan to expand to the U.S and beyond soon!

We ship items within 1-2 working days of receiving your order. If you have any questions please email us: hello@hukua.boutique

Items usually arrive within 7 working days of shipment.

*Please note that deliveries may be delayed due to COVID-19 and orders to the U.K may be delayed due to Brexit.

 

If you have any questions please email us on: hello@hukua.boutique

Payments

We accept credit cards, debit cards, Apple Pay, Paypal and other local payment methods.

Shipping & Returns

Please email hello@hukua.boutique and we will send you an order form.

Once your return is received and inspected, your refund will be processed withing 14-days.

Please email us: hello@hukua.boutique

Unfortunately at this moment, we are unable to provide tracking information on orders. Orders usually arrive within 7-working days of shipment.

Contact

Still have questions?